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Booking Information 

Please have a read through before your next visit

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How to book, cancellations, running late etc

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  • My salon is appointment only please do not arrive without a prior booking any enquires can be made by telephone or social media platforms.

  • Bookings & and cancellations can be made online via my Facebook, Instagram, telephone or online book now links

  • Booking fees. I may request a booking fee for certain bookings. If I have to re-arrange your appointment due to illness etc any booking fees will be moved over to your next booking. If you cancel within 48 hours of your booking the booking fee is non-refundable.

  • Consultation fees are charged in advance & credited to any hair you purchase within 3 months of your consultation.

  • Running late- if you arrive late (even by 5 mins) for your appointment it will be classed as a no-show & will be charged 100% of the appointment cost -on occasions (depending on what you were booked in for)I may be able to adapt the service to fit you in ,this will still be charged at the original appointment cost.

  • No shows will incur cancellation charges & loss of booking fee if prepaid.

  • ​I accept cash & card payments but not American express.

  • You are welcome to bring a family member or friend to your hair loss consultation for support but this is limited to 1 person due to limited space. 

  • Under 16s are not permitted in the salon due to heath & safety reasons.

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On arrival to your appointment please wait in your car for me to meet you or come round to the salon door & knock before entering , please be respectful of the privacy of my other clients.

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Hair prep before you visit.

  • For hair loss / hair extension consultations please arrive with clean & dry freshly washed hair - you will not be able to try any hair pieces on with greasy hair.

  • For colour appts your hair must be washed the day before , I cannot colour greasy hair.

  • For hair extensions fittings arrive with clean & straightened hair.

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​​Health & safety

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  • Clothing/ handbags - every precaution is taken to protect clients' clothing from staining during hair colouring services.

  • A towel around the shoulders underneath your gown and another towel over the top. Your sleeves must be rolled always up & and covered with the gown.

  • Drips & and spills can happen -I will not be held responsible for any items of clothing that are stained with colour during a chemical service.

  • Electronics, you are welcome to charge any electrical devices using your charger or my charger please be aware that this is at your own risk & I accept no responsibility for damage caused to devices whilst on charge.

  • Allergies – Please inform me of any allergies you may have.

  • Rebecca Banham hairdressing is a smoke free site.

  • Please re-arrange your appointment if you have a heavy cold/cough/sickness or any other infectious condition, if you arrive unwell I may choose for me & my family's health not to proceed with your appointment.

  • If I become unwell & need to cancel I will contact you ASAP.

  • Clients that arrive under the influence of alcohol or recreational drugs will be asked to leave the premises & no hairdressing services will be carried out.

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Hair Extensions/ hair integration

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  • Consultations are required to discuss suitability & look required, aftercare & costing at this consultation I will carry out a through hair & scalp analysis, colour match and perform the necessary tests.

  • I charge £25 for consultations which is credited to any fitting costs within 3 months of the consultation,

  • Any appointments cancelled with less than 48 hours' notice will incur a 50% charge & no shows 100% charge to your card.

                                                                                 Toppers/wigs

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Getting used to your wig - trying it on...

  • Start by holding the wig at the middle of the front hairline and give it a little shake to loosen the curls. Next hold the wig at the back with one hand each side of the sewn label. Tip your head slightly forward and pull on the wig from front to back just like a bathing cap. Slide it back until the front hairline just covers your own. When the two little tabs on either side rest against the temples just in front of the ears, the wig is positioned correctly. Then tuck in any of your own hair, which is still showing around the sides and back.

Ensuring a comfortable fit-

  • If your wig seems too loose or too tight take it off and adjust the two Velcro's tabs next to the label at the back of the wig. lf your hair is very long, it is best to pin it up before putting on your wig. Make sure to arrange your hair so the bulk is spread as evenly as possible.

Styling tips- (Acrylic)

  • Your NEW wig is amazingly easy to style because of its professionally designed construction. Gentle up and out brushing is all it needs.

  • Start the brush at the root of the wig. Pull the brush up and out twisting it away from the face. Then lightly smooth the outer wisps of the hair into place where you want them.

Wig Conditioner For Restoring Freshness-

  • After washing your wig and patting out excess water, spray conditioner sparingly on the damp fibres. Hang up the wig and leave overnight to dry. When and ONLY WHEN the wig is completely dry, a few brush strokes will bring back the styles healthy glow.

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​Acrylic wigs​ aftercare & tips 

  • Refunds cannot be given once tags have been removed , please inspect carefully & make sure you are happy with the fit and hair density before you purchase.

  • Acrylic wig fittings are priced at £25 and include minor cutting alterations on fringes etc.

  • I cannot cover any travel or postage expenses if you require adjustments on your hair piece.

  • Lifespan on the pieces will vary on how often you wear the piece and aftercare with expected lifespan around 6 months.

  • You will need to wash your acrylic wig every 10 wears using the recommend aftercare products which can be purchased in the salon . I also have made a video on how to wash your wig which I can send if needed.

  • I can wash your wig for a £15.00 fee & this services takes around 7 working days. 


Acrylic aftercare guide

 

Correct care will ensure a long lifespan for your hairpiece.

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  • Refunds cannot be given once tags have been removed , please inspect carefully & make sure you are happy with the fit and hair density before you purchase.

  • Store your wig on a stand away from damp & direct sunlight.

  • DO NOT USE A COMB OR BRUSH WHILST THE WIG IS DAMP OR WET -blot with a towel & allow it to air dry on your wig stand.

  • Wash occasionally every 10 wears & use wig caps to reduce build up of oils on your wig cap.

  • Use the refresh spray to remove unwanted odours

  • Don’t go swimming in your wig or hairpiece this will cause fade & damage to the hair 

  • Don’t use heat synthetic wigs are not heat resistant , take care near ovens/ patio heaters as they can singe your wig.

  • Shedding over time your hairpiece will shed due to wear and tear, using wig tape on hairlines will accelerate shedding.

  • If your hair loss worsens adaptations may be required such has extra clips & wig bands may need to be added. I can help you with this but extra charges may be required to adapt the hair piece to suit.

  • Before washing, brush your wig thoroughly to remove all teasing and tangles. Make a solution of mild shampoo and cold water. Saturate the wig and gently dip in and out. DO NOT RUB. Then let it soak for three or four minutes.

  • Rinse in clear cold water, then wrap the wig in a towel, and press out excess moisture. DO NOT WRING IT OUT. Let it drip dry overnight at normal room temperature. NEVER BRUSH WHEN WET. DO NOT USE A HAIR DRYER, HEATED TONG OR IRONS. When you are sure it is dry, brush it back into the style of your choice.

  • WARNING: AVOID EXPOSURE TO EXCESSIVE HEAT AS THIS MAY DAMAGE THE FIBRE. BE ESPECIALLY CAREFUL WHEN OPENING AN OVEN DOOR. DO NOT ATTEMPT TO DYE YOUR WIG.

Human hair wigs/toppers

 

  • Off the peg pieces - refunds cannot be given once tags have been removed , please inspect carefully & make sure you are happy with the fit and hair density before you purchase.

  • Bespoke wig & topper orders have a 14 working day cooling off period should you change your mind & lead time of around 8-12 weeks.

  • Once test pieces & colours are agreed no changes can be made & once the cooling of period has expired refunds cannot be given.

  • Human hair pieces are delicate & must be worn similar to fine jewellery to extend their lifespan.

  • Full aftercare is given on consultation, most clients will expect their topper or wig to have a lifespan of around 6-12 months but this will depend how often you wear the piece, the more you wear the shorter the lifespan, Over time the hair will shed &develop bald  areas.

  • Any curl or wave in human hair isn't permanent & will need to be added in after the hair piece is wash & dried.

  • Over washing will reduce the lifespan I can wash your human hair topper for £25 & wigs for £30 this service takes 7 working days.

  • I will show you how to fit & remove your clip in topper or wig ,you will also need to practice at home & get used to wearing your hairpiece. I have a YouTube channel with handy hints & tips.

  • If your hair loss worsens adaptations may be required such has extra clips & wig bands may need to be added. I can help you with this but extra charges may be required to adapt the hair piece to suit.

  • Texture of hair can vary from piece to piece as human hair is a natural product.

  • All human hair pieces will have been washed prior to collection so I can check the quality & texture.

  • Colour fade - your human hair piece will fade & discolour over time I can re- colour this service starts from £30 & all costs will be quoted before I carry out the recolouring. I will try to restore the original colour but this may not be achievable due to hairs natural structure. Staining from make up , sun cream & perfumes can occur -occasionally I can remove and re-colour. Please be careful when using products near your human hair pieces. ​

  • Heat styling use heat spray each time before you straighten or curl . Changing from wavy to straight wash your topper then straighten to avoid over use of heated tools.

  • Never sleep in your wig or hairpiece

  • Don’t wear your clip in a piece every day the clips can cause thinning of the natural hair.

  • Don’t go swimming in your human wig or hairpiece this will cause fade & damage to the hair  

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Other information-

  • All hair must paid for before ordering or collection & I accept cash, BACS & card payment for hair.

  • Faults any faults must be reported asap . I will contact your to drop off your hairpiece so I can inspect the hair piece.

  • Changed your mind on style - refunds cannot be given to any pieces with tags removed due hygiene reasons.

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Parking & how to find us

  • There is plenty of parking available at the front of my property please pull into the drive & either park on the garden or further down the drive (please do not park on the roadside).

  • We are 4th bungalow on right with solar panels from the A16 crossroads Spilsby end of Hundleby - Red dot marked on the map below.

  • My location click this link as it  directs you straight to my drive - https://what3words.com/cherish.types.breakfast 

  • Google directions here.

  • Got lost give me a call on 07900934134 & I will come and find you.

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Skin testing & booking information: News & Updates
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