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Booking Information 

Please have a read through before your next visit

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How to book, cancellations, running late etc

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  • My salon is appointment only please do not arrive without a prior booking any enquires can be made by telephone or social media platforms.

  • Bookings & and cancellations can be made online via my Facebook, Instagram, telephone or online book now links

  • Booking fees. I may request a booking fee for certain bookings. If I have to re-arrange your appointment due to illness etc any booking fees will be moved over to your next booking. If you cancel within 48 hours of your booking the booking fee is non-refundable.

  • Consultations are £10 & your booking fee is credited to hair you purchase within 3 months if your consultation.

  • Running late- if you arrive late (even by 5 mins) for your appointment it will be classed as a no-show & will be charged 100% of the appointment cost -on occasions (depending on what you were booked in for)I may be able to adapt the service to fit you in ,this will still be charged at the original appointment cost.

  • No shows will incur cancellation charges & loss of booking fee if prepaid.

  • ​I accept cash & card payments but not American express.

  • You are welcome to bring a family member or friend to your hair loss consultation for support but this is limited to 1 person due to limited space. 

  • Under 16s are not permitted in the salon due to heath & safety reasons.

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On arrival to your appointment please wait in your car for me to meet you or come round to the salon door & knock before entering , please be respectful of the privacy of my other clients.

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Hair prep for consultations

  • For hair loss / hair extension consultations please arrive with clean & dry freshly washed hair - you will not be able to try any hair pieces on with greasy hair.

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​​Health & safety

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  • Clothing/ handbags - every precaution is taken to protect clients' clothing from staining during hair colouring services.

  • A towel around the shoulders underneath your gown and another towel over the top. Your sleeves must be rolled always up & and covered with the gown.

  • Drips & and spills can happen -I will not be held responsible for any items of clothing that are stained with colour during a chemical service.

  • Electronics, you are welcome to charge any electrical devices using your charger or my charger please be aware that this is at your own risk & I accept no responsibility for damage caused to devices whilst on charge.

  • Allergies – Please inform me of any allergies you may have.

  • Rebecca Banham hairdressing is a smoke free site.

  • Please re-arrange your appointment if you have a heavy cold/cough/sickness or any other infectious condition, if you arrive unwell I may choose for me & my family's health not to proceed with your appointment.

  • If I become unwell & need to cancel I will contact you ASAP.

  • Clients that arrive under the influence of alcohol or recreational drugs will be asked to leave the premises & no hairdressing services will be carried out.

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Hair Extensions/ hair integration

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  • Consultations are required to discuss suitability & look required, aftercare & costing at this consultation I will carry out a through hair & scalp analysis, colour match and perform the necessary tests.

  • I charge £10 for consultations which is credited to any fitting within 3 months of the consultation,

  • Any appointments cancelled with less than 48 hours' notice will incur a 50% charge & no shows 100% charge to your card.

                                                                                 Toppers/wigs

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  • I include a cut & style with all the toppers purchased.

  • If you require a bit more cutting off or tweek to the colour after you have worn a few times adjustments are free of charge within 4 weeks of collecting your topper but you must notify my asap. (if you no-show your complementary recut at £10 fee will apply to re-book. I cannot cover any travel expenses if you require adjustments on your hair pieces.

  • Bespoke orders have a 14 working day cooling off period should you chance your mind & lead time of around 4/8 weeks.

  • Once test pieces are agreed no changes can be made & once the cooling of period has expired refunds cannot be given.

  • Toppers are delicate & must be worn similar to fine jewellery to extend their lifespan.

  • Full aftercare is given on consultation, most clients will expect their topper to have a lifespan of around 12 months but this will depend how often you wear the piece, the more you wear the shorter the lifespan, Over time the hair will shed.

  • Human hair toppers and wigs costing above £400 will include a wig block, brush & satin bag.

  • I will show you how to fit & remove your clip in topper or wig ,you will also need to practice at home & get used to wearing your hairpiece. I have a YouTube channel with hand hints & tips.

  • If your hair loss worsens adaptations may be required such has extra clips & wig bands may need to be added. I can help you with this but extra charges may be required to adapt the hair piece to suit.

  • I offer a limited 30 day warranty that covers excessive shedding *colour fade is excluded in most cases* - if you have a concern please return you  topper so that I can carry out an inspection, I will work hard to rectify any issue you have.

  • 30 day warranty does not cover damage from incorrect use or aftercare for example excessive heat use or wearing the topper in hot climates.

  • Texture of hair can vary from piece to piece as human hair is a natural product.

  • All hair pieces will have been washed prior to collection so I can check the quality.

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Other information-

  • All hair must paid for before I order & I accept cash, BACS & card payment for hair.

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Parking & how to find us

  • There is plenty of parking available at the front of my property please pull into the drive & either park on the garden or further down the drive (please do not park on the roadside).

  • We are 4th bungalow on right with solar panels from the A16 crossroads Spilsby end of Hundleby - Red dot marked on the map below.

  • My location click this link as it  directs you straight to my drive - https://what3words.com/cherish.types.breakfast 

  • Google directions here.

  • Got lost give me a call on 07900934134 & I will come and find you.

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Skin testing & booking information: News & Updates
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